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1. Who this policy applies to

This policy applies to information handled by SISMAX through sismaxautomation.com, our business email addresses, and the scheduling services linked from this website. It does not cover websites or services operated independently by other organizations.

2. Information we may collect

We may receive the following categories of information:

  • Contact details you provide, such as your name, business email, phone number, company name, and role.
  • Business and workflow information you share in an email, booking form, call, or discovery conversation.
  • Scheduling information processed when you book through Calendly, including your selected time, time zone, and meeting responses.
  • Basic technical information normally generated when a website is accessed, such as IP address, browser type, device information, timestamps, and security logs.

3. How we use information

We may use information to:

  • Respond to questions and requested communications.
  • Schedule, prepare for, and conduct workflow reviews.
  • Assess whether a contained SISMAX engagement is appropriate and prepare a requested scope or proposal.
  • Operate, secure, maintain, and improve the website.
  • Maintain business records and comply with applicable law.

4. Service providers and sharing

We may use service providers for website hosting, email, scheduling, video meetings, and business operations. For example, booking through our Calendly link may create a Google Meet invitation. These providers process information under their own terms and privacy policies.

We do not sell personal information. We may disclose information when reasonably necessary to operate a requested service, protect rights or security, comply with law, or complete a business transaction involving SISMAX.

5. Cookies and similar technology

SISMAX does not currently use this website for targeted advertising. The hosting platform and linked third-party services may use essential cookies or similar technology for security, functionality, and their own service operations.

6. Retention and security

We keep information only for as long as reasonably necessary for the purposes described above, legitimate business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.

7. Your choices and rights

Depending on where you live, applicable law may provide rights to request access, correction, deletion, restriction, or a copy of certain personal information. You may also ask us to stop optional communications. We may need to verify a request before acting on it.

8. International processing

SISMAX and its service providers may process information in countries other than the one where you live. Data-protection rules may differ between countries.

9. Children

This is a business-to-business website and is not directed to children. We do not knowingly seek personal information from children.

10. Changes to this policy

We may update this policy when our website, services, or legal obligations change. The effective date at the top identifies the current version.

11. Contact

For a privacy question or request, email yacine@sismaxautomation.com. You may also contact sismax.automation@gmail.com.

This operational policy is based on the website’s current setup. It should be reviewed if SISMAX adds analytics, advertising, payments, accounts, or new data-processing services.